Privacy policy

Privacy Policy

At Pelvini, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.

Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information: Name, email address, billing and shipping address, and phone number (provided during checkout)
  • Payment Information: Processed securely through encrypted payment gateways; we do not store full credit card details
  • Browsing Information: IP address, browser type, pages visited, and time spent on our site
  • Device Information: Device type, operating system, and unique identifiers

How We Use Your Information

We use collected information to:

  • Process and fulfill your orders
  • Send order confirmation and shipping updates
  • Respond to customer inquiries and provide support
  • Improve our website and services
  • Send promotional emails (with your consent)
  • Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect website functionality.

Third-Party Services

We use trusted third-party services for payment processing, shipping, analytics, and email communications. These providers are contractually obligated to protect your data and use it only for specified purposes. We do not sell or share your personal information with unrelated third parties.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at supportpelvini@gmail.com.

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your information from unauthorized access. However, no transmission over the internet is completely secure.

Contact Us

For privacy concerns or questions, please contact us at supportpelvini@gmail.com. We will respond within 24-48 hours.