Shipping policy

Shipping Policy

At Pelvini, we are committed to delivering your orders safely and on time. Please review our shipping details below.

Shipping Timeframes

Orders are processed and shipped within 7-15 business days. Please note that business days exclude weekends and public holidays. Once your order is dispatched, you will receive a tracking number via email to monitor your package in real-time.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location. Customers will see the applicable shipping cost at checkout before completing their purchase.

Order Tracking

All orders include tracking information. You will receive an email notification with your tracking number once your order has been dispatched. You can use this number to monitor your package's progress.

Customs and Import Delays

For international orders, customers are responsible for any applicable customs duties and taxes. Please be aware that customs clearance may cause delays beyond our control. Pelvini is not responsible for delays caused by customs authorities or other governmental agencies.

Delayed Shipments

While we strive to meet our shipping timeframes, unforeseen circumstances may occasionally cause delays. In such cases, we will contact you with an update as soon as possible.

Questions?

For shipping inquiries, please contact us at supportpelvini@gmail.com. We typically respond within 24-48 hours.